NG-OMNICHANNEL

Omnichannel Banking solution creates a virtual bank that offers seamless, consistent, and safe interaction with customers across touchpoints, even smartwatches and smart TVs.
Enhance customer engagement through an omnichannel approach.

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Key features

Works on multiple smart devices such as mobile phones, tablets, laptops/PCs, smartwatches and smart TVs

Access diverse value-added services offered by third-parties like Mobile Network Operators (MNO), utility providers, social platforms and merchants.

Service institutional customers in domains like bulk payments, salary processing, limits & mandates, payroll and reports.

Benefits

WIDE RANGE TOUCH BASE

The digital platform allows access to alternate channels across banking, smart devices, mobile (App/USSD), kiosks, PoS, cutting-edge NFC technology and touch screen outlets.

CONVINIENT VIRTUAL SOLUTIONS

The digital platform allows access to alternate channels across banking, smart devices, mobile (App/USSD), kiosks, PoS, cutting-edge NFC technology and touch screen outlets.

ENHANCED ADMIN CONTROLS

Admin activities need not be tedious anymore. Manage admin-level activities like user profiles, customer accounts, alerts, audit trails and customised reports in no time

Key benefits

Banking made possible across every channel

Enables access to financial services on mobile, desktops, laptops and other devices.

Robust middleware architecture designed to interface with many channels, third-parties & other software.

Speedy remote customer onboarding and virtual account opening process.

Allows easy remote funding of accounts through mobile wallets.

Customers can apply for a loan and trade finance applications to be instantly disbursed to their account.

Easy process of bulk payments.

Manage and limit access to other users.

Real-time support via chat.